Certificate of Workplace Communication and Leadership

Starting

January 16, 2024

Start Time

9:00 am

End Time

12:30 pm

Location

GCN Headquarters
881 Memorial Dr. SE
Atlanta, GA 30316

Event Type

Nonprofit University

Registration Details

Members: $360
Non-Members: $476

Special offer

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Overview

Leadership is a 360-degree endeavor, encompassing your communication and relationships with colleagues in all parts of the org chart. Whether managing up, down, or across, your success in the workplace is driven by your success in communicating appropriately and leading others through an effective combination of words, decisions, and actions.

In this four-part series, you will learn how to turn difficult situations into opportunities for growth. Focused on resolving conflict, handling difficult conversations, and building win-win partnerships, you will gain the skills and tools to succeed in your relationships, develop in your role, and lead in your organization and beyond.

Full participation in the Certificate of Workplace Communicate and Leadership is applicable for 14 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.

Key Concepts

  • Defining conflict
  • Conflict as communication
  • Recognizing how your own attitudes and actions impact others
  • Types of conflict and the stages of conflict
  • Helping others through conflict
  • Increasing positive information flow through non-verbal and verbal communication skills
  • Characteristics of current generations in the workplace: Silent Generation, Baby Boomers, Gen X, Gen Y/Millennial, and Gen Z
  • Identifying where the generation gaps surface, and the impact on the modern workforce and workplace
  • Establishing a positive intent and a desired outcome

Audience

Whether managing down, across, or up in your organization, this course is designed for any nonprofit professional. Supervisors of teams and individuals in HR or HR-like roles may find particular value.

Included Courses

LDR 250 | Conflict Resolution: Dealing with Difficult People

Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. In this course, you will learn how to turn difficult situations into opportunities for growth. Learn more.

Upcoming Dates

January 16, 2024

LDR 251 | Facing Conflict

Are you ready to transform the way you approach conflict? This immersive training experience is designed to redefine your relationship with conflict and equip you with essential emotional intelligence competencies. Learn more.

Upcoming Dates

January 23, 2024

LDR 252 | Building Crucial Conversation Skills

In a fast-paced and diverse work environment, conflicts are bound to arise. How we handle these situations can impact relationships, productivity, and overall team dynamics. That’s why it’s essential to master conversation skills. Learn more.

Upcoming Dates

January 30, 2024

LDR 253 | Negotiating Win-Win Resolutions and Partnerships

In today’s complex and interconnected business world, the ability to negotiate win-win resolutions and partnerships is crucial for success. By reframing the perspective of the “opposing party” as a partner with shared interests, participants will learn to transform conflicts into opportunities for collaboration. Learn more.

Upcoming Dates

February 6, 2024

Registration Note

Due to a system update, you may encounter a pop-up blocker while registering for upcoming programs. To be sure your registration processes correctly, please be sure your browser allows pop-ups for the GCN Portal. Click here for instructions.

Facilitator(s)

tracey knight
Tracey Knight

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