Communication is about more than reaching people outside your organization. Some of the most vital, and most challenging, communications for nonprofits are internal. How do you get messages out to staff, volunteers, board, and other people working to fulfill your mission?
This class will cover the basics of internal communications to make sure you are clearly conveying information to the right people, in the right format, at the right time. This includes how to make sure emails are clear and succinct, policies are accurately worded, questions are anticipated and answered, and the right tone is maintained. Students will leave this class with both theoretical guidelines and practical resources—understanding how we best communicate internally as organizations, along with common practices to achieve these goals.