VOL 130 | Volunteer Recruitment, Development, Training, and Retention

Overview

Appropriate supervision and training are crucial if you want volunteers to perform their best, enjoy their experience with your organization, and volunteer again. In this course, we’ll discuss best practices for volunteer HR, including policies and procedures, background checks, supervision, and training for diverse types of volunteer roles. Learners will get to practice building these plans and practices, getting the fundamental pieces of an effective volunteer-management portfolio underway.

Key Concepts

• Effective volunteer orientation and training
• Volunteer supervision
• Volunteer engagement
• HR best practices, including policies and procedures

Learning Objectives

• Develop volunteer training and development plans.
• Describe the components of effective orientation and training.
• Successfully discuss volunteer performance issues.
• Apply HR best practices, including policies and procedures.

Audience

• Volunteer coordinators/managers
• Program staff members who supervise/manage volunteers