Certificate of Nonprofit Volunteer Management

Overview

Volunteers are vital to the mission of most nonprofit organizations. Skilled and competent volunteer leadership ensures that volunteers are selected, oriented, trained, and supervised to maximize satisfaction for clients, the organization, and the volunteers themselves.

Through this four-part series, – revised to meet the present moment – volunteer managers will explore the volunteer-engagement cycle and the steps necessary to build and maintain a robust volunteer team. Across each session, you will learn the essentials of effective volunteer management, take part in practical exercises, and develop plans that can be implemented within your organization in short order.

Key Concepts

• Roles, responsibilities, and required competencies for volunteer managers and administrators
• Sound volunteer structure, and how to establish it through policies and processes
• How to design and implement successful projects that are mission-driven and appeal to volunteers
• Best practices for recruiting and retaining volunteers
• Recruiting and training processes for developing an engaged, effective volunteer corps