VOL 110 | Essentials of Volunteer Management

Overview

This course will provide an overview of volunteers’ motivations and the volunteer engagement cycle. Using this information, you will learn how to build and sustain a positive culture for volunteers to work in. This course will also cover different types of volunteers, and how best to engage each.

Key Concepts

• Volunteer motivations
• One-time vs. skill-based volunteers
• The volunteer-engagement cycle
• Building a positive culture for volunteering

Learning Objectives

• Implement basic elements of the volunteer engagement cycle.
• Articulate volunteer motivations.
• Distinguish between one-time vs. skill-based volunteers.
• Give examples of ways to build a positive volunteer culture.

Audience

• Volunteer coordinators/managers
• Program staff members who supervise/manage volunteers