Certificate of Supervision and Management for the Virtual Workplace

Overview

Timely, essential training for all supervisors: In this new two-part course, designed for our new work-for-home reality, you’ll learn how to adapt and strengthen your skills in management, supervision, and leadership. We’ll focus on key telework topics like time management and effective communications, vital ways to keep the team connected, and how to keep your people performing at their best, professionally and emotionally.

Each session will include case studies to reinforce concepts and activities to engage your team in immediately.

Modules

Essentials of Supervision and Management

• Characteristics of effective supervisors
• Communication and leadership styles
• Time management​
• Diversity, equity, and inclusion

Managing vs. Leading Remote Teams

• Leadership styles
• Tactical vs. strategic management
• Coaching
• Accountability
• Digital/online tools for collaboration
• Team-building​ and commitment

Evaluating Performance and Managing Challenges

• Evaluation models and conducting an employee evaluation
• Legal issues related to performance management and corrective action​