Build a firm foundation in management, and develop your supervisory skills. This certificate series is designed to provide those working in – or preparing for – a supervisory role with the knowledge and skills needed to be effective managers and leaders.
This session focuses on building the essential skill sets for your success as a supervisor. Beyond your responsibilities, you need to plan, organize, lead, and control others. In addition, you need to be skilled at prioritizing your time and managing meetings. Read more.
September 14, 2023
Being strategic involves setting the path for the organization. Moving away from operations and into a strategic role requires spending less time on day-to-day issues and more time looking ahead. Participants in this course will learn how to use strategy to build alignment in the organization and identify their own strategic goals. Read more.
September 21, 2023
Ensuring that a good match is made between an applicant and their job can deter problems down the road. This course covers four essential modules of employee management: recruiting, interviewing and hiring; promotion and retention; setting compensation; and evaluation tactics. Read more.
September 28, 2023
Your organization is only as strong as its team. Learn key elements of people management, including investigating employee complaints, conflict resolution, recognizing and managing risk, and taking corrective action. Read more.
October 5, 2023
This session will cover strategies to balance the motivations of different team members, optimize cultural differences, and go beyond the idea of diversity to create an inclusive work culture. Read more.
October 12, 2023
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