Nonprofit University Policies & Information

We welcome you to contact us with questions, comments, or concerns.

Email: nu@gcn.org

Phone: 678-916-3081

Phone (outside Atlanta): 800-959-5015

Physical & Mailing Address:

Nonprofit University
c/o Georgia Center for Nonprofits
881 Memorial Dr. SE
Unit 1001
Atlanta, GA 30316

Nonprofit University welcomes nonprofit staff, board members, donors, volunteers, and members of the general community who are interested in helping nonprofits to further their missions. Our courses operate on an open-enrollment basis. Most offerings of classes have a cap on maximum number of registrants, helping to ensure an engaging and personal experience for participants. For courses offered both individually and within a Certificate series, if registration exceeds the cap, priority is given to those students enrolled in the Certificate Program. Certain programs, such as our Leadership Programs, require the submission of a formal application to be eligible for enrollment. Eligibility requirements accompany the program and course descriptions. 

Nonprofit University does not discriminate on the basis of race; ethnicity; age; sex; sexual orientation; gender, gender identity, or gender expression; religion or creed; ability; marital status; national origin; veteran status; immigration status; geography/residence; or any basis as specified by federal, state, and local laws and regulations, and does not tolerate such discrimination by its learners, staff, or faculty.

We accept registration and payment via our online payment system, by phone, in person, and through the mail. We require that you register and submit payment in advance of classes to ensure that you secure a seat, and to help us understand whether a class has sufficient registration numbers. Payment must be received prior to the start of class in order to attend. If you do not pre-register and show for a class that is either full or has been cancelled, we cannot assist you.

FEES

Fees for our Classes, Certificates, Leadership Programs, Clinics, and other offerings vary and are posted with the program descriptions.

GCN MEMBER DISCOUNTS

Members, please log in to take advantage of discounted rates on all courses. (If you need log in assistance, please contact the Nonprofit University team at nu@gcn.org.)

NONPROFIT UNIVERSITY SUBSCRIPTION

Interested in year-round professional development support for your team? Sign up for an annual Nonprofit University Subscription, which allows staff and board members of GCN member nonprofits to participate in Nonprofit University’s core courses for an entire year for one flat rate. 

FORMS OF PAYMENT

During the online registration process, you will have the option to pay by credit card or to generate an invoice to pay later. Note that your registration will not be considered complete until we receive your payment. We accept Visa, Mastercard, American Express, Discover, Diners Club, EnRoute, and JCB. We also accept checks and money orders. There is a $25 returned check fee. 

ONLINE PAYMENT INSTRUCTIONS

Use our online payment process to easily and securely sign up for a course. If you have any questions or need technical assistance, please contact us at nu@gcn.org.

Here’s how:

If you already have a GCN login:

  1. Click on a course or certificate title in our online course catalog. This takes you to the certificate or course detail page.
  2. Scroll down the page and click on the Register Now link in the right-hand sidebar. Enter your username and password to go to the shopping cart.
  3. Click Register, review course details, and select Pay.
  4. Proceed to checkout and fill in your payment information.
  5. Review to make sure all your information is correct, then click process payment!

If you do not have a GCN.org account login:

  1. Click on a course or certificate title in our online course catalog. This takes you to the certificate or course detail page.
  2. Scroll down the page and click on the Register Now link in the right-hand sidebar. Click the Create Account button and follow the instructions. 
  3. You will receive an email with a link to create a password for your account. If you do not receive an email within 15 minutes, email nu@gcn.org for assistance.
  4. Use your new login information to log in to the shopping cart.
  5. Click Register, review course details, and select Pay.
  6. Proceed to checkout and fill in your payment information.
  7. Review to make sure all your information is correct, then click process payment!

WALK-INS

We require advanced registration. Full payment is due prior to entering the class.

SCHOLARSHIPS

Thanks to the generous support of our corporate and foundation partners, from time to time we are able to offer a limited number of scholarships for staff and board members of eligible organizations to attend select Nonprofit University offerings. Scholarship opportunities will be posted when available. 

GCN’s Nonprofit University firmly believes that our primary mission is to serve our learners and their organizations and communities. Our policies and procedures work to balance this mission with the interests of our faculty who commit their valuable time to preparing for and facilitating our classes.

Please carefully review the following policies and procedures on withdrawals, transfers, no-shows, class cancellations, and program changes. If you have enrolled in a class and are no longer able to attend, please let us know as soon as possible.

WITHDRAWAL POLICY

Any registrant choosing to cancel their class registration will receive a refund minus a $25 processing fee. Notice of withdrawal must be received at least five (5) business days prior to the class. No refunds will be made after that date under any circumstances. See our Transfer Policy and Makeup Policy for additional information.

CLASS-POSTPONEMENT POLICY

On occasion, we may need to postpone a class because of unavoidable circumstances – for example, inclement weather, power outages, public-safety events, technical challenges beyond our control, or faculty illness. In the event of a class postponement, all registered participants will receive notification via email as soon as the postponement is decided, including any existing information on a new date or when that decision may be announced. If you want to check the status of whether or not a class will be postponed because of publicly known external factors (like inclement weather), please call or email us anytime.

PROGRAM-CHANGE POLICY

We reserve the right to make changes, at any time, to our programs and course offerings, including but not limited to fee increases or decreases (including discounts and promotions); adding or withdrawing members of faculty and staff; rearranging programs; adding or withdrawing subjects, courses, and programs; and adding, editing, or removing elements of course descriptions, such as learning objectives. We will make our best effort to communicate changes to affected audiences as needed, though not all changes may be formally announced.

CLASS-CANCELLATION POLICY

We reserve the right to postpone or cancel any class with inadequate enrollment. In the event of a class cancellation, all registered participants will receive notification via email at least one (1) day prior to the class. If you want to check the status of whether or not a class will be cancelled, please call or email us anytime. If a class is cancelled, registrants are given the opportunity to choose an alternate class or receive a full refund. If you are a walk-in hoping to register for that day’s class but it has been cancelled, our staff will be glad to assist you.

TRANSFER POLICY

Transfers to a different class or to the same class on a different day are accepted, subject to space availability. Participants are responsible for any additional fees if the newly selected class is priced higher than the original class.

MAKEUP POLICY

If you are unable to attend your scheduled class and would like to reschedule for a later date, please contact Nonprofit University staff as soon as you know you will have to miss your originally scheduled class. You must register for your makeup session through Nonprofit University staff prior to attending on the new date; we do not guarantee seats for walk-ins and reserve the right to turn walk-ins away.

NO-SHOW POLICY

All prepaid registrations are subject to the terms of our policies and procedures.

Courses are held at a variety of locations across the state as well as on online/virtual learning platforms, so be sure to check your course description for location information.

Nonprofit University’s primary online/virtual platform is Zoom. You will receive log-in information for your class after completing your registration. Zoom has many helpful articles related to joining and participating in sessions, including this overview. We also recommend that you confirm that your device has the latest version of the program/app; visit Zoom’s update assistance page for information on how to verify whether you have the latest version and how to update. Please contact us at nu@gcn.org if you need specific technical help with an online training.

Welcome to the new GCN.org!

We hope you like it as much as we do. If you have issues finding anything, reach out to us at info@gcn.org.