Making a bad hire can be costly and time consuming. This course is an in-depth look at the interviewing and hiring process, providing the tools needed to improve hiring decisions, reduce time to fill openings, and avoid the legal pitfalls of hiring. Among other techniques, you'll learn to use behavior-based questions to solicit answers that highlight a candidate’s skills, and determine whether they possess what's needed to be successful in both the job and the company.
This course will walk you through each step of the recruitment lifecycle and interview process, from up-front preparation to extending the offer. In addition, you will learn the legalities involved in interviewing so as to avoid discriminatory selection.
At the end of this course, you will be able to:
- Define the behaviors within your company’s culture that facilitate employee success.
- Use behavior-based interviewing tools to solicit answers that highlight a candidate’s possession of required skills.
- Develop standardized procedures within the hiring process to avoid discriminatory practices.
The 5-Step Structured Interview Process
- Recruitment Lifecycle
- Preparation: identification of your culture’s behaviors and skills set
- Incorporation of effective behaviors into your job descriptions
- Interview structure: Greeting, Conducting and Close
- Making the decision: acceptable and unacceptable reasons for rejecting candidates
- Types of effective questions
- Identification of your behavior-based questions
- Legal framework: lawful and unlawful interview questions
- Executive directors and CEOs
- Senior staff
- HR staff
- Operations/administration staff involved in recruitment or hiring
Lori G. Riordan is Principal Consultant for LGR Consultants, an HR consulting company offering complete human resources solutions. Lori’s HR expertise is transitioning high growth companies to a best-in-class HR organization. She combines her prior consulting experience at Arthur Andersen with her accounting experience at KPMG to drive for organizational change and financial results. Prior to LGR Consulting, Lori worked in New York City for Martha Stewart Living Omnimedia where she was instrumental in establishing the HR organization during the IPO for Martha Stewart. She also worked at Bloomberg where she implemented global HR practices. Most recently, Lori was the SVP, People Services at BioIQ where she established the HR department from the ground up for the growing startup company.
Lori has a BS in Accounting from the St. Joseph’s University and has attended Executive Education courses at Harvard University. She is a member of the Society for Human Resources Management, as well as a member of the Atlanta-SHRM Chapter. She is a contributing author of two books, The Change Champions Field Guide: Strategies and Tools for Leading Change in Your Organization and Frequency Matters: Be a Contributor, Not an Employee. Lori has served on the Board of Second Helpings Atlanta since October, 2017, where she serves on the HR Committee.