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Nonprofit University

PRO 230 | Everyday Leadership

New to managing others? Leading a small team or task force, especially of part-time or volunteer staff? Or, are you a team of one, trying to manage up and across the org chart?

Many programs have lean teams, often led by coordinators and managers who may have come out of or currently still involved in direct service delivery themselves, and could be supervising former or current peers. This course is designed for the tactical, coordinator/manager leadership level at nonprofits:

  • Someone who supervises a small or diverse program staff of a mix of full-time, part-time/hourly, contracted, and volunteer team members, with varying levels of program allocation on any given day.
  • Someone who both manages and implements the work of a program, project, or initiative, needing to manage up and across to accomplish goals.

April 16 Class: Due to COVID-19 safety precautions, this class will be offered online via Zoom. Registrants will be emailed the day before their class with detailed instructions and the Zoom meeting link. Please note the time for the Zoom classes will be provided in the email.

GCN is actively monitoring information from the CDC and health department and we understand that the situation is fluid, so we plan to be in contact with any changes.



  • Recruitment and retention of program team members
  • Motivation, and working toward common goals
  • Managing up
  • Managing across (at a peer level and with other teams)
  • Finding chances for informal leadership (such as a staff-training or staff-recognition committee), stretch opportunities, or special projects – without burning yourself out


At the end of this course, you will be able to:

  • Give examples of successful applicable models for volunteer recruitment and retention.
  • Examine your role as a path of information between the greater organization and your team, especially part-time staff members and volunteers.
  • Identify your People Style, and recognize how best to work with team members in consideration of their personality types and leadership styles.


Primarily intended for program coordinators and managers with less than five years of experience in program management, and oversight of one program with one or two funding sources and a small team (typically fewer than five staff and volunteers).


Tiffany Simpson-Crumpley is the founder of Nia Unlimited Consulting Services LLC, a firm developed in 2007 to transform the health care experience through training for healthcare and non-profit professionals, motivational speaking, and virtual program management. Devoting her career to equitable access to health and social services for low-wealth communities, Tiffany has held senior leadership positions with the South Carolina Office of Rural Health, Mecklenburg County Area Mental Health in Charlotte, North Carolina and City of Berkeley Public Health Department in California. Tiffany holds dual bachelor degrees in Health Science and African American Studies from San Jose State University. She received her Master’s degree in Health Services Administration from Saint Mary’s College of California.



  • April 16, 2020
  • November 4, 2020


9:00 am - 3:00 pm


Georgia Center for Nonprofits
100 Peachtree Street NW
Suite 1500
Atlanta, GA 30303
Get directions

Registration Details

Member: $150
Nonmember: $175

Questions? Contact us at [email protected] or 678-916-3081.

April 16, 2020

Due to COVID-19 safety precautions, this class will be offered online via Zoom. Registrants will be emailed the day before their class with detailed instructions and the Zoom meeting link. 

November 4, 2020