Home > Event & Class Calendar > Nonprofit University > Certificate of Change Management
Nonprofit University

Certificate of Change Management

Lead to effectively drive positive change.

Change is exciting for anyone who loves opportunities to grow, learn about new things, or shift the status quo. Change can also be a mental and emotional challenge, leading to expressions of fear, denial, resistance, and anger. Fortunately, we can take concrete steps to de-fang change, utilizing Social and Emotional Intelligence to understand how people – ourselves and others – process and respond to it.

In the nonprofit sector, change management practices are essential for navigating the big, inevitable inflection points: when new leadership emerges, internal culture shifts, or leading a community in a new direction. As a process and strategy, change management is also vital for improving performance outcomes and responding to environmental shifts in funding, finance, and politics.

Leaders must understand not only the theory and process of change, but how to help people overcome their resistance and pitch in. This powerful two-day workshop marries the 26 research-based competencies of Social and Emotional Intelligence with John Kotter’s pioneering eight-step process for leading any group through needed changes. Participants will also gain a powerful framework for influencing change in their own teams, no matter how big or small, by reading and unpacking the New York Times bestseller Our Iceberg Is Melting.

Due to COVID-19 safety precautions, this series will be offered online via Zoom. Registrants will be emailed the day before their class with detailed instructions and the Zoom meeting link. Please note the time for the Zoom classes will be provided in the email.

GCN is actively monitoring information from the CDC and health department and we understand that the situation is fluid, so we plan to be in contact with any changes.  


Please be sure to obtain a copy of Our Iceberg Is Melting by John Kotter and read it prior to class. The book can be purchased inexpensively from online and storefront bookstores, or you can borrow it for free from your local library. GCN also has a few copies to loan out if you are unable to obtain a copy on your own. If you would like GCN to provide you with a copy of the book, please email [email protected] at least two weeks prior to class. Quantities are limited.



At the end of this course, you will be able to:
  • Demonstrate awareness of your personal style regarding change, your response to new or unexpected situations, and the responses common to people on any team.
  • Recognize how to improve your response to change, based on your personal style.
  • Explain how the change management process works.
  • Identify the eight steps of Kotter's change-management model for successfully driving a change process.
  • Name strategies for identifying organizational resistance to change, and approaches for managing it.
  • Describe communication techniques to help others better support your change agenda.


Staff managing programs up through executive leadership


"I found the program and instructor spot on, arming me with practical tools and an effective approach to help me better navigate the ongoing transformation of our organization. I highly recommend for anyone faced with leading an organization through significant change."

- Joe Labriola, Executive Director, Second Helpings Atlanta


  • April 22 & 29, 2020


9:00 am - 3:00 pm


Georgia Center for Nonprofits
100 Peachtree Street NW
Suite 1500
Atlanta, GA 30303
Get directions

Registration Details

Member: $249
Nonmember: $349

Questions? Contact us at [email protected] or 678-916-3081.

April 22 & 29, 2020

Due to COVID-19 safety precautions, classes in this series will be initially offered online via Zoom until further notice. Registrants will be emailed the day before their class with detailed instructions and the Zoom meeting link. 

You must attend both days to receive a certificate. If you need to miss a day, please contact us to move your registration to the next offering of the certificate. See our Policies & Procedures more information.


Thanks to the generous support of The Wells Fargo Foundation, GCN offers a limited number of partial scholarships for staff and board members of eligible organizations to attend Nonprofit University. Learn more