GA Gives Help Desk | Receiving Donations via American Express

October 30, 2014
| by Editor |

You’ve activated your organization’s Georgia Gives Day account and created a profile. Now you’re ready to accept donations! But there’s one more step to guarantee all your financial bases are covered: ensuring that you can accept payments from American Express.

To complete this process, you will need to follow these simple steps:

1) Log in to your GA Gives Day account using the email and password you used to set up the account.

2) Once logged in, click on the orange “donate” button within your giving menu sidebar.  This will bring up a screen allowing you to customize your menu sidebar.

3) Click on the grey “setting” button at the top of this screen just below the GA Gives Day logo.  You will then see a screen with multiple tabs at the top.

4) Go to “payment type” tab.  Once there, click the box to select “American Express Click the orange “update” button to save this selection.

More on AMEX from the GA Gives website: American Express may be processed directly through American Express. Transactions will be deposited directly by American Express, less the contracted American Express Discount Rate and fees. Click and Pledge will assess 2% in addition to the American Express contracted fees. Click & Pledge fees will be collected monthly, in arrears, by the processor according to the merchant services agreement. This clause applies to American Express ONLY.

For more instructions and frequently asked questions about registering and setting up your organization’s profile, visit Click & Pledge and GaGivesDay.org.

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